Scope: This Privacy Policy applies to all personal data collected by sixgame through the sixgame.click website and any associated mobile interfaces. By registering an account on sixgame, you acknowledge that you have read and understood this policy. If you disagree with how we use data, please do not register or contact us before doing so.
1Who We Are
Sixgame is the operator of the online sports betting and gaming platform accessible at sixgame.click. In data protection terms, sixgame acts as the Data Controller — meaning we determine the purposes for which your personal data is used and the means by which it is processed.
We are committed to handling your personal data responsibly, transparently and in a manner consistent with applicable data protection standards. If you have any questions about how sixgame handles data, the Data Controller can be contacted at support@sixgame.click.
2Personal Data We Collect
Sixgame collects personal data in several categories depending on your interaction with the platform. The table below summarises the main types of data we hold about members.
| Category |
Examples |
Why We Collect It |
| Identity Data |
Full name, date of birth, CNIC number |
Account registration, age verification, identity checks |
| Contact Data |
Mobile number, email address |
Account access, security notifications, support communications |
| Payment Data |
Easypaisa/JazzCash account details, partial card numbers |
Processing PKR deposits and withdrawals |
| Transaction Data |
Deposit history, withdrawal history, bet history |
Account management, dispute resolution, AML compliance |
| Technical Data |
IP address, device type, browser, session data |
Platform security, fraud detection, performance optimisation |
| Usage Data |
Pages visited, games played, betting patterns |
Platform improvement, responsible gaming monitoring |
| Communications Data |
Support chat logs, email correspondence |
Customer service quality, dispute resolution |
| Verification Documents |
CNIC scan, passport, payment method screenshot |
Identity verification, withdrawal authorisation |
We do not collect sensitive data categories — such as biometric data, health data or information about religious beliefs — unless specifically required by a verification process and with your explicit consent.
3How We Collect Your Data
3.1 Directly From You
The majority of personal data sixgame holds about you comes directly from you. This includes the information you provide when you register your account (name, mobile number, date of birth, email), when you make deposits and withdrawals (payment method details), when you contact customer support, when you participate in promotions, and when you submit identity verification documents.
3.2 Automatically Through Platform Use
When you use sixgame — whether on a browser or a mobile device — we automatically collect certain technical data. This includes your IP address, device identifiers, browser type, operating system and session activity data (such as pages visited, time spent and actions taken). This data is collected using cookies, server logs and similar technologies, as described in the Cookies section below.
3.3 From Third Parties
In limited circumstances, sixgame may receive data about you from third parties. This includes identity verification data from document verification service providers, transaction confirmation data from payment processors such as Easypaisa, JazzCash, NayaPay and SadaPay, and fraud risk data from anti-fraud screening services. All third-party data providers are required to have a lawful basis for sharing data with us.
4Why We Use Your Personal Data
Sixgame only uses your personal data for specific, legitimate purposes. The table below outlines the main purposes and the legal basis we rely on for each.
- Account Management: To create and manage your sixgame account, process login and maintain account security. Legal basis: contract performance.
- Transaction Processing: To process PKR deposits and withdrawals via your registered payment method. Legal basis: contract performance.
- Identity Verification: To verify your age and identity as required by our responsible gaming obligations. Legal basis: legal obligation and legitimate interest.
- Fraud Prevention: To detect and prevent fraudulent, abusive or money-laundering activity on the platform. Legal basis: legal obligation and legitimate interest.
- Customer Support: To respond to your queries, resolve disputes and improve our service quality. Legal basis: contract performance and legitimate interest.
- Responsible Gaming: To monitor betting patterns for signs of problem gambling and to enforce self-exclusion requests. Legal basis: legal obligation and legitimate interest.
- Platform Improvement: To analyse usage patterns and improve sixgame's features, performance and content. Legal basis: legitimate interest.
- Marketing Communications: To send you promotional offers, bonus notifications and product updates where you have opted in. Legal basis: consent.
- Legal Compliance: To meet our obligations under applicable anti-money laundering, counter-terrorism financing and financial reporting regulations. Legal basis: legal obligation.
Note: Sixgame will never use your personal data for a purpose that is incompatible with the original purpose for which it was collected, unless we have your explicit consent to do so.
5Data Sharing With Third Parties
5.1 Who We Share Data With
Sixgame shares personal data with third parties only to the extent necessary to operate the platform and meet our legal obligations. Categories of third parties who may receive your data include:
- Payment Processors: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT network providers and card payment processors — to process your PKR deposits and withdrawals.
- Identity Verification Services: Third-party providers who assist with CNIC verification, document authentication and age verification.
- Anti-Fraud and Security Services: Providers of fraud risk scoring, IP analysis and device fingerprinting services used to protect members and the platform.
- Cloud Infrastructure Providers: Hosting and data storage providers who process data on sixgame's behalf under strict data processing agreements.
- Regulatory Authorities: Financial intelligence units and other relevant authorities as required by applicable law, particularly in cases of suspected money laundering or terrorist financing.
5.2 What We Do Not Do
Sixgame does not sell your personal data to any third party. We do not share your data with advertising networks for targeted advertising purposes. We do not share your data with other online betting or gaming platforms. All third-party data processors are bound by contractual obligations to use your data only for the specific service they provide to sixgame and to protect it to the same standard we apply.
6Payment Data and Financial Information
Payment data on sixgame is handled with particular care. When you make a deposit or withdrawal using Easypaisa, JazzCash, NayaPay, SadaPay or a bank card, the transaction is processed by the relevant payment provider. Sixgame receives confirmation of the transaction but does not store full payment credentials on its own servers.
Card payments made via Visa or Mastercard are processed through a PCI-DSS-compliant payment gateway. Full card numbers are never stored by sixgame — only a masked version (e.g., ****1234) is retained for reference purposes. Mobile wallet transactions via Easypaisa and JazzCash are authenticated directly through those providers' own security infrastructure.
Transaction history — amounts, dates, payment methods used and transaction references — is retained as part of your account record for anti-money laundering compliance and dispute resolution purposes. The retention period for transaction records is described in the Data Retention section below.
7Cookies and Tracking Technologies
7.1 What Cookies We Use
Sixgame uses cookies and similar tracking technologies on its website and mobile interface. Cookies are small data files placed on your device that help the platform function correctly and help us understand how members use the site. The types of cookies sixgame uses are:
- Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in during a betting session and security cookies that help prevent fraud. These cannot be disabled without breaking core platform functionality.
- Functional Cookies: Remember your preferences such as language settings, odds format (decimal or fractional) and bet slip state between sessions.
- Analytics Cookies: Collect anonymised data about how members navigate and use sixgame. This data is used to improve the platform and identify technical issues. No personally identifiable information is included in analytics data.
- Security Cookies: Help identify unusual login patterns, repeated failed authentication attempts and potential account compromise indicators.
7.2 Managing Cookies
You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the sixgame platform — for example, disabling functional cookies may mean your preferences are not saved between sessions. Sixgame does not use third-party advertising cookies or tracking pixels for targeted advertising purposes.
8Data Retention
Sixgame retains your personal data for as long as is necessary for the purpose for which it was collected, subject to applicable legal retention requirements. The general retention periods are:
- Account Data: Retained for the duration of your active account and for 5 years after account closure, to meet anti-money laundering and financial record-keeping obligations.
- Transaction Records: Retained for 5 years from the date of each transaction, in line with financial compliance requirements.
- Identity Verification Documents: Retained for the duration of account activity and for 5 years after account closure.
- Customer Support Communications: Retained for 2 years from the date of the last interaction, to allow reference in case of subsequent related queries.
- Technical and Usage Data: Retained in anonymised or aggregated form indefinitely for platform improvement purposes. Individually identifiable technical data is deleted after 13 months.
- Marketing Consent Records: Retained for 3 years from the date of consent or the date of last engagement, whichever is later.
When personal data is no longer required, sixgame securely deletes or anonymises it. Deletion requests from members are processed within 30 days, subject to the legal retention obligations described above.
9Data Security
Sixgame takes data security seriously and implements a comprehensive set of technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration or destruction.
9.1 Technical Measures
All data transmitted between your device and the sixgame platform is encrypted using TLS (Transport Layer Security) 1.2 or higher. Data stored on sixgame servers is encrypted at rest using AES-256. Access to personal data within sixgame's systems is restricted to staff who require it to perform their specific role, using role-based access controls. All access to sensitive data systems is logged and monitored.
9.2 Organisational Measures
Staff with access to personal data undergo regular data protection training. Sixgame conducts periodic security reviews and vulnerability assessments of its platform infrastructure. Third-party data processors are assessed for security compliance before they are engaged and are subject to ongoing monitoring.
9.3 Data Breach Response
In the event of a data security incident that affects your personal information, sixgame will take immediate steps to contain the breach and assess its impact. Where the breach poses a risk to members, sixgame will notify affected individuals as quickly as practicable and provide clear information about what happened, what data was affected and what steps have been taken.
Your Role in Security: Sixgame's security measures protect the platform — but you also play a role. Use a strong, unique password for your sixgame account. Do not share your login credentials with anyone. If you suspect your account has been compromised, contact support immediately at support@sixgame.click.
10Children's Privacy
Sixgame is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is part of the registration process and may be reinforced by document verification at any time. If sixgame discovers that it has inadvertently collected personal data from a minor, that data will be deleted immediately and the account closed. If you believe a minor has registered on sixgame, please contact support@sixgame.click immediately.
11Marketing Communications
Sixgame sends promotional communications — bonus offers, odds boost notifications, VIP Club updates and seasonal promotions such as Eid bonuses — to members who have opted in to receive them. You can opt in during registration or at any time through your account settings.
You can unsubscribe from marketing communications at any time using the unsubscribe link included in every marketing email, by updating your communication preferences in your account settings, or by contacting support@sixgame.click. Opting out of marketing does not affect transactional communications such as deposit confirmations, withdrawal notifications and account security messages, which are sent to all active members as part of the account service.
Sixgame does not pass your contact details to third parties for their own marketing purposes. When we run promotions in partnership with other parties, those partners do not receive your personal contact information — any personalised communication from such promotions is sent by sixgame directly.
12Data Use for Responsible Gaming
Sixgame uses member account data — including betting frequency, session duration, deposit patterns and loss amounts — to monitor for signs of problem gambling. This monitoring is conducted in the genuine interests of member welfare, not for commercial exploitation of gambling behaviour. Where our systems or support team identify patterns that suggest a member may be experiencing gambling-related harm, we may proactively reach out to offer responsible gaming tools.
Self-exclusion data is retained permanently to prevent re-registration during an active exclusion period. Where a member requests temporary self-exclusion, their contact details are suppressed from all marketing communications for the duration of the exclusion and for a reasonable period afterwards. Full information about self-exclusion and other responsible gaming tools is available on the Responsible Gaming page.
13Exercising Your Privacy Rights
To exercise any of the privacy rights described at the top of this page — access, correction, deletion, restriction, portability or withdrawal of marketing consent — please contact us at support@sixgame.click with the subject line "Privacy Request" and a description of your specific request.
We will acknowledge your request within 5 business days and complete the request within 30 days. For complex or multiple requests, we may extend this period by up to an additional 30 days, in which case we will notify you of the extension and the reason for it. Sixgame does not charge a fee for exercising your privacy rights unless a request is manifestly unfounded or excessive, in which case we may charge a reasonable administrative fee.
Where we are unable to fulfil a request — for example, because deletion would conflict with a legal retention obligation — we will explain the reason clearly in writing.
14Changes to This Privacy Policy
Sixgame reviews this Privacy Policy regularly and may update it to reflect changes in our data practices, changes in applicable law or operational developments on the platform. When material changes are made, we will notify active members via email and an in-platform notification at least 7 days before the updated policy takes effect. The updated policy will be published on this page with a revised "Last Updated" date.
Your continued use of sixgame after the effective date of a policy update constitutes acceptance of the revised Privacy Policy. If you do not agree with an update, you should stop using the platform and request account closure before the update takes effect. Historical versions of the Privacy Policy are available on request from support@sixgame.click.
15How to Contact Us About Privacy
If you have any questions, concerns or requests relating to this Privacy Policy or to how sixgame handles your personal data, please get in touch with us through any of the following channels:
- Email: support@sixgame.click (subject line: "Privacy Request" or "Data Question")
- Live Chat: Available 24/7 on the sixgame website for general privacy queries
- VIP Members (Gold and above): Contact your personal account manager directly via WhatsApp for account-level data queries
We are committed to responding to all privacy-related enquiries within 3 business days. Complex data subject access requests or deletion requests may take up to 30 days to fulfil as described in Section 13.
Thank you for trusting sixgame with your personal information. We understand that data privacy matters to you, and it matters to us. If you ever feel that your data has not been handled correctly, please tell us first — we are committed to resolving any concern promptly and fairly.
